Terms and Conditions

Please note, these Terms and Conditions can potentially change at any time, and it is up to you to check these Terms and Conditions regularly before purchasing products in case there are any changes.


If you have any queries relating to our Terms and Conditions, please contact NANOOK before shopping with us.


General Information

NANOOK LTD, 1 Friars Street, Sudbury, Suffolk CO10 2AA. Registered VAT number 722 2524 68. The following Terms and Conditions will apply between you and NANOOK LTD, when you buy an item in store from NANOOK. The terms do not affect your statutory rights.


Your contract for purchases is with NANOOK LTD and you undertake that all goods purchased by you are for your own private and domestic use only and are not for resale.


You warrant that all details you provide to NANOOK LTD, for the purpose of receiving information from NANOOK LTD about discounts, products and services, are true, accurate, current and complete in all respects. You agree that email can be used as a long-distance means of communication.

Returns and Exchange Procedure

You should always keep your receipt if you wish to return your item.


NANOOK is happy to exchange any perfect merchandise returned within 28 days of purchase (for sale items seven days) upon production of your receipt and with all labeling and packaging still intact.


If a suitable exchange item isn't found, NANOOK will provide a credit note.


NANOOK will give a refund if an item is agreed to have been faulty at time of sale, returned within 28 days of purchase (for sale items seven days), and if no suitable exchange item can be found.


We do not accept liability for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.


We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsibile to you for any loss of content or material uploaded or transmitted through the website.



All rights, including copyright, in the content of the nanookfashion.co.uk web pages are owned or controlled by NANOOK LTD.  In accessing nanookfashion.co.uk web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the nanookfashion.co.uk web pages for any other purpose whatsoever without the prior written persmission of NANOOK LTD.

Where you will find us:

1 Friars Street

CO10 2AA

Tel: 01787 374 050



16, The Traverse

Bury St Edmunds, SUFFOLK

IP33 1BJ

Tel: 01284 754 070


Email: info@nanook.co.uk

Opening hours Monday to Saturday 9.30am-5.30pm

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© Nanook